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Web & Marketing
Search Engine Marketing
We are an award-winning company that is hungry for your business and stacked with talent.
We physically have offices in Victoria, Fort St. John, Edmonton & Calgary.
If we're not there, we have an extensive network of professionals we can reach out to and get any job done.
We can remotely "hop on" your computer and assist with any kind of technical problem or question.
Our Victoria, BC based Call Center manages our 24/7 call volumes.
They dispatch help based on Service Level Agreement and severity of issue.
Although we normally respond ~20-30 min, your business may need GUARANTEED response times in the form of a Service Level Agreement.
We have nearly 40 employees, many of whom are constantly chewing through customer support requests.
Mon-Fri 7am-5pm Pacific Standard Time
Mon-Fri 8am-5pm local time
After hours support (>5pm local business time) is available on an emergency or scheduled basis.
After hours emergency rates are 1.5x regular rates, unless on an SLA.
IT Support - Fort St. John, Victoria, Calgary, Edmonton.